1. Important - Read through the Dialer/Predictive Dialer User Guide before starting.

2. Minimum Requirements

3. Installation 3CX plug in

4. Installation Agent Disposition Interface

5. Predictive Dialer - Stand Alone.
    (Dialing through VoIP Provider/Gateway, and Transferring Directly to VoIP Phones)

6. Predictive Dialer for 3CX IP PBX
    (Dialing through 3CX, using 3CX queue. Recommended for Call Centers.)

7. Dialing through Asterisks Phone System, and Transferring to VoIP Phones

8. Play prerecorded message

9. Setting up Agent Groups - Call Center Teams

10. Dealing with Errors

 

 

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